Bold Solar EnergyPrivacy Policy

Bold Energy provides solar energy financing, solar installation services, energy monitoring solutions, and flexible "Pay Small Small" repayment plans for individuals and businesses across Nigeria.

Our services may include:

• Solar financing plans
• Buy Now, Pay Later (BNPL) energy solutions
• Solar installation services
• Energy monitoring systems
• Mobile and web applications
• IoT-enabled inverter monitoring and remote management

We collect information when you:

• Register on our platform
• Apply for solar financing
• Make payments
• Use our website or mobile app
• Contact customer support
• Install or activate our solar monitoring devices
• Participate in surveys, promotions, or campaigns

We may also receive information from:

• Payment providers
• Credit assessment partners
• Installation partners
• Identity verification services
• Regulatory authorities where legally required

We process your personal information for lawful and legitimate purposes, including:

• Providing solar financing services
• Processing payments and repayments
• Verifying customer identity
• Monitoring solar system performance
• Managing installations and maintenance
• Sending payment reminders and service notifications
• Preventing fraud and unauthorized activity
• Enforcing financing agreements
• Improving our products and customer experience
• Complying with legal and regulatory obligations

Under the Nigeria Data Protection Act 2023, personal data must be processed lawfully, fairly, transparently, and only for specified purposes.

Bold Energy processes personal data based on one or more of the following lawful bases:

• Your consent
• Performance of a contract
• Compliance with legal obligations
• Legitimate business interests
• Protection against fraud and financial risk

These lawful bases are recognized under the Nigeria Data Protection Act 2023.

We may share your information with:

• Solar installation partners
• Payment processing providers
• Financial institutions
• Identity verification providers
• Customer support providers
• Regulatory authorities
• Legal and law enforcement agencies where required by law

We do not sell your personal information to third parties. All third-party service providers are expected to maintain appropriate security and confidentiality measures.

As part of our financing and solar monitoring services, Bold Energy may remotely monitor connected solar systems and IoT-enabled devices for:

• System diagnostics
• Battery and inverter performance
• Payment enforcement procedures
• Fraud prevention
• Device maintenance and support

Where repayments are overdue, remote service restriction or disconnection may occur in accordance with your financing agreement.

We retain your personal information only for as long as necessary to:

• Fulfill contractual obligations
• Comply with legal requirements
• Resolve disputes
• Enforce agreements
• Maintain business records

When information is no longer required, it will be securely deleted or anonymized.

Under Nigerian data protection laws, you may have the right to:

• Request access to your personal data
• Correct inaccurate information
• Withdraw consent where applicable
• Request deletion of your information
• Object to certain types of processing
• Request restriction of processing
• Lodge complaints with the Nigeria Data Protection Commission (NDPC)

The NDPA recognizes the rights of data subjects and requires organizations to protect those rights.

Bold Energy implements reasonable administrative, technical, and physical safeguards to protect your information against:

• Unauthorized access
• Loss or theft
• Misuse
• Alteration
• Disclosure

These measures may include:

• Encrypted systems
• Access controls
• Password protection
• Secure cloud storage
• Staff confidentiality obligations

However, no electronic transmission or storage method is completely secure, and we cannot guarantee absolute security.

Our website and applications may use cookies and similar technologies to:

• Improve user experience
• Remember preferences
• Analyze platform performance
• Enhance security
• Deliver personalized services

You may disable cookies through your browser settings, though some features may not function properly.

Bold Energy's services are not directed toward children under the age of 18 without parental or guardian involvement. We do not knowingly collect personal information from minors without appropriate authorization.

Where your information is processed or stored outside Nigeria, Bold Energy will ensure appropriate safeguards are implemented in accordance with applicable data protection laws.

We may update this Privacy Policy from time to time to reflect:

• Changes in law
• Regulatory requirements
• New technologies
• Service improvements

Updated versions will be published on our website and platforms with the revised effective date.

For questions, complaints, or requests relating to this Privacy Policy or your personal information, please contact:

You may also contact the Nigeria Data Protection Commission for complaints relating to data privacy and protection.