Bold Solar EnergyTerms & Conditions

BoldEnergy exists to improve access to reliable and affordable solar energy solutions by enabling customers to acquire eligible solar systems without paying the full purchase price upfront.

Under this arrangement, BoldEnergy finances a portion of the cost of the solar system and permits the Customer to repay the outstanding balance through agreed instalments over a specified repayment period.

During the repayment period, legal ownership of the financed equipment remains vested in BoldEnergy unless and until all amounts due under this Agreement have been paid in full.

Upon successful completion of all payment obligations and satisfaction of the conditions contained in this Agreement, ownership of the financed equipment shall transfer to the Customer.

This Agreement is intended to create a hire purchase relationship and shall not be interpreted as an unsecured loan, partnership, agency relationship, investment arrangement, or transfer of immediate ownership.

The customer's BoldEnergy account maintained through the website, mobile application, customer portal, or any approved digital platform.

This Hire Purchase and Solar Financing Agreement together with all schedules, repayment plans, quotations, application forms, installation records, acceptance certificates, amendments, and supplementary documents.

All laws, regulations, directives, judicial decisions, government policies, and regulatory requirements applicable within the Federal Republic of Nigeria.

An individual or business that has successfully completed BoldEnergy's onboarding and credit assessment requirements.

All equipment financed under this Agreement including but not limited to: solar panels, inverters, batteries, charge controllers, mounting structures, monitoring devices, IoT communication devices, smart relays, cabling, safety accessories, and replacement components installed under warranty.

Any day excluding Saturdays, Sundays, and officially declared public holidays in Nigeria.

The date specified in the Customer's repayment schedule.

The person, company, partnership, cooperative society, institution, or organisation entering into this Agreement.

The initial contribution paid by the Customer before installation.

Any event described in Section 15 of this Agreement.

All components supplied under the financed solar package.

The date on which installation is completed and accepted.

Any monitoring, communication, control, or remote management hardware integrated into the solar system.

All unpaid amounts due under this Agreement.

The repayment timetable issued by BoldEnergy.

The total approved financing amount including applicable fees and charges.

Hardware and software systems used by BoldEnergy for monitoring, diagnostics, maintenance support, security management, and default management.

The agreed financing duration stated in the Customer's schedule.

Theft, destruction, permanent damage, seizure, or any circumstance where the solar system cannot reasonably be restored to normal operation.

To qualify for financing, a Customer may be required to provide: (a) valid identification documents; (b) proof of residential address; (c) proof of income or business revenue; (d) bank account information; (e) BVN or NIN where legally required; (f) utility bills; (g) guarantor information where applicable; (h) any additional information reasonably requested by BoldEnergy.

BoldEnergy reserves the right to approve or decline any application at its sole discretion.

Approval of an application does not create an obligation on BoldEnergy to finance every requested asset.

Submission of false, misleading, incomplete, or fraudulent information may result in immediate rejection, cancellation, recovery action, or legal proceedings.

The Customer shall contribute an initial deposit equal to twenty percent (20%) of the approved system value unless otherwise agreed in writing.

Following payment of the deposit, BoldEnergy shall finance the remaining balance.

The financed balance shall be repaid through six (6) monthly instalments unless an alternative repayment plan is expressly approved.

Repayment obligations commence immediately upon installation and activation of the solar system.

The Customer remains liable for all amounts due irrespective of: (a) frequency of system use; (b) changes in energy consumption; (c) relocation; (d) business performance; (e) changes in personal circumstances.

The Customer acknowledges that financing approval is based on the agreed repayment schedule and that failure to meet payment obligations may result in enforcement action.

BoldEnergy shall be responsible for the delivery, installation, and commissioning of the Solar System at the installation address agreed with the Customer, provided that all pre-installation requirements, including payment of the required deposit and verification of the site, have been satisfied.

The Customer acknowledges that installation shall only proceed where BoldEnergy has confirmed that the installation site meets minimum technical, safety, structural, and accessibility requirements necessary for safe and effective installation of the Solar System.

The Customer shall provide unrestricted access to the installation site and ensure that the site is prepared and suitable for installation on the scheduled installation date.

The Customer shall be responsible for ensuring that: (a) the installation location is structurally suitable; (b) all required permissions have been obtained from landlords, estate managers, property owners, or regulatory authorities where necessary; (c) access to electricity distribution points is available; (d) access roads and entry points are reasonably safe for installation personnel.

Where installation cannot proceed due to circumstances attributable to the Customer, BoldEnergy may reschedule the installation and recover any reasonable costs incurred as a result of the delay.

Upon completion of installation, the Customer shall inspect the system and sign an Installation Acceptance Certificate confirming that: (a) installation has been completed; (b) the equipment supplied corresponds with the approved quotation; (c) basic system operation has been demonstrated; (d) the Customer has received operating instructions.

If the Customer refuses to sign the Installation Acceptance Certificate without identifying a genuine installation defect, the installation shall nevertheless be deemed completed if BoldEnergy can demonstrate that the system is operational.

System activation shall occur after successful commissioning and connection of all approved components.

The Customer acknowledges that actual energy generation may vary depending on: (a) weather conditions; (b) seasonal changes; (c) shading; (d) battery usage patterns; (e) load consumption; (f) environmental factors outside BoldEnergy's control.

BoldEnergy does not guarantee uninterrupted power availability or a specific energy output unless expressly stated in writing.

Except where ownership has been transferred under Section 17 of this Agreement, legal title to all financed equipment shall remain vested in BoldEnergy throughout the repayment period.

The Customer shall possess and use the solar system during the repayment period subject to the terms of this Agreement.

The Customer shall not acquire ownership rights merely by virtue of installation, possession, usage, maintenance, or partial payment.

Until ownership transfers: (a) the system shall remain BoldEnergy property; (b) the Customer shall not sell, transfer, assign, pledge, mortgage, charge, lease, sublet, or otherwise dispose of the system; (c) the Customer shall not represent to any third party that the equipment belongs to them free of BoldEnergy's interest.

Where a third party attempts to seize, attach, repossess, confiscate, or exercise legal control over the system, the Customer shall immediately notify BoldEnergy.

The Customer shall take all reasonable steps necessary to protect BoldEnergy's ownership interest.

Any replacement equipment installed during the repayment period shall automatically become part of the financed system and shall remain subject to BoldEnergy's ownership rights.

The Customer shall not remove serial numbers, identification labels, tracking devices, monitoring devices, or ownership markings attached to the system.

The Customer shall use the solar system responsibly and in accordance with all instructions provided by BoldEnergy.

During the term of this Agreement, the Customer shall: (a) keep the system in good working condition; (b) use the system only for lawful purposes; (c) follow all safety instructions; (d) promptly report faults, defects, accidents, theft, or damage; (e) provide access for maintenance inspections where required; (f) protect the equipment from avoidable damage.

The Customer shall not: (a) tamper with electrical wiring; (b) alter the system configuration without approval; (c) remove monitoring equipment; (d) interfere with remote management technology; (e) modify battery settings; (f) install unauthorised third-party components.

Any damage resulting from misuse, negligence, unauthorised modification, abuse, vandalism, or improper operation shall be the responsibility of the Customer.

The Customer shall immediately notify BoldEnergy of: (a) change of address; (b) relocation of the equipment; (c) material change in financial circumstances; (d) business closure; (e) insolvency proceedings; (f) any circumstance likely to affect repayment obligations.

The Customer acknowledges that proper maintenance directly affects system performance and lifespan.

The Customer acknowledges that BoldEnergy may install remote monitoring technology within the solar system.

Such technology may include: (a) smart relays; (b) GSM communication devices; (c) internet-connected monitoring hardware; (d) energy usage monitoring systems; (e) remote diagnostic tools; (f) payment verification systems.

The purpose of such technology includes: (a) system performance monitoring; (b) preventive maintenance; (c) fault diagnosis; (d) customer support; (e) theft prevention; (f) repayment management; (g) protection of BoldEnergy's ownership interest.

The Customer agrees not to disable, remove, damage, bypass, interfere with, or attempt to manipulate any monitoring or communication equipment installed by BoldEnergy.

Any deliberate attempt to bypass system controls shall constitute a material breach of this Agreement.

Where a Customer falls into payment default, BoldEnergy may implement graduated account management measures including: (a) payment reminders; (b) warning notifications; (c) restricted system functionality where technically feasible; (d) temporary remote service limitations; (e) commencement of recovery procedures.

BoldEnergy shall endeavour to provide reasonable notice before implementing any technical restriction related to repayment default except where fraud, tampering, theft, or security risks are suspected.

The Customer acknowledges that remote management technologies form an essential part of BoldEnergy's financing model and agrees to their continued operation throughout the repayment period.

BoldEnergy may periodically inspect the solar system during the repayment period.

Inspections may be conducted: (a) physically; (b) remotely; (c) through monitoring systems; (d) through authorised service partners.

The Customer shall provide reasonable access for inspection and maintenance activities.

BoldEnergy shall provide warranty support in accordance with the applicable warranty schedule.

Warranty coverage shall not apply where defects arise from: (a) misuse; (b) accidental damage; (c) flooding; (d) fire; (e) unauthorised modifications; (f) power surges not protected against by approved equipment; (g) improper operation.

Where repairs are required due to Customer fault, BoldEnergy may charge the Customer for associated repair costs.

Emergency repairs required to protect the system from further damage may be undertaken by BoldEnergy without prior approval where reasonably necessary.

Failure by the Customer to report known faults that subsequently result in additional damage may result in liability for repair costs.

The Customer shall pay all amounts due under this Agreement in accordance with the Payment Schedule issued by BoldEnergy.

Unless otherwise agreed in writing, the Customer shall: (a) pay a minimum deposit of twenty percent (20%) of the approved system value prior to installation; and (b) repay the remaining balance through six (6) monthly instalments.

All payments shall be made in Nigerian Naira.

BoldEnergy may utilise approved payment processors, payment gateways, banks, collection partners, or financial institutions to facilitate repayment.

The Customer authorises BoldEnergy to issue payment reminders through: (a) SMS; (b) email; (c) WhatsApp; (d) telephone calls; (e) mobile application notifications; (f) customer portal notifications.

Failure by BoldEnergy to issue a reminder shall not relieve the Customer of any repayment obligation.

Payments received shall generally be applied in the following order: (a) outstanding fees and recovery expenses; (b) overdue instalments; (c) current instalments; (d) future instalments.

The Customer shall ensure sufficient funds are available on each repayment date.

Any bank charges, transaction costs, failed debit charges, or third-party collection costs arising from Customer actions may be charged to the Customer.

The Customer remains responsible for all outstanding obligations until BoldEnergy confirms that the account has been fully settled.

The Customer acknowledges that repayments may be processed through third party payment systems or any alternative payment service provider approved by BoldEnergy.

By accepting this Agreement, the Customer authorises BoldEnergy to initiate recurring payment requests in accordance with the approved repayment schedule.

The Customer authorises BoldEnergy to: (a) send payment links; (b) create payment plans; (c) process recurring card payments where consent has been granted; (d) verify completed payments; (e) reconcile account balances.

The Customer shall ensure that payment instruments used for repayment remain valid throughout the financing period.

Where a payment card expires, is cancelled, or becomes unavailable, the Customer shall immediately provide an alternative repayment method.

Payment failures resulting from insufficient funds, card restrictions, account limitations, or customer action shall not constitute a defence against repayment obligations.

BoldEnergy may suspend future installations, upgrades, promotions, or financing approvals where previous repayment obligations remain outstanding.

Risk relating to loss, theft, accidental damage, destruction, vandalism, or misuse of the solar system shall pass to the Customer upon installation and commissioning.

The Customer shall exercise reasonable care in protecting the solar system.

For commercial installations, BoldEnergy may require evidence of insurance coverage during the repayment period.

Where insurance is required, the Customer shall maintain coverage sufficient to protect the replacement value of the financed equipment.

The Customer shall promptly notify BoldEnergy of: (a) theft; (b) fire damage; (c) flooding; (d) vandalism; (e) structural collapse; (f) lightning strikes; (g) major equipment damage.

Any insurance proceeds relating to financed equipment may, at BoldEnergy's discretion, be applied toward: (a) repair costs; (b) replacement costs; (c) settlement of outstanding balances.

The Customer remains liable for any unpaid balance not covered by insurance proceeds.

The following events shall constitute default under this Agreement: (a) failure to pay any instalment by its due date; (b) failure to maintain agreed repayment arrangements; (c) provision of false information during onboarding or credit assessment; (d) interference with monitoring systems; (e) unauthorised relocation of equipment; (f) sale or attempted sale of financed equipment; (g) unauthorised modification of the system; (h) concealment of equipment location; (i) insolvency, bankruptcy, liquidation, receivership, or similar proceedings; (j) breach of any material provision of this Agreement.

A default may occur regardless of whether the Customer disputes the amount outstanding.

BoldEnergy may classify defaults according to severity and duration.

Default management actions may be initiated immediately following the occurrence of a default event.

Where a repayment is not received on the due date, BoldEnergy may commence account recovery procedures.

Recovery measures may include: (a) payment reminders; (b) telephone contact; (c) electronic notices; (d) repayment restructuring discussions; (e) account review procedures; (f) referral to internal recovery teams.

BoldEnergy shall make reasonable efforts to engage with Customers before escalating recovery actions.

Repeated late payments may negatively affect future financing eligibility.

The Customer shall remain liable for all outstanding obligations regardless of temporary payment arrangements.

Acceptance of a late payment does not waive BoldEnergy's rights under this Agreement.

Where a default remains unresolved, BoldEnergy may exercise its right to recover equipment that remains legally owned by BoldEnergy.

Before repossession, BoldEnergy may provide written notice specifying: (a) the nature of the default; (b) the outstanding balance; (c) the action required to remedy the default; (d) the deadline for compliance.

If the default is not remedied within the specified period, BoldEnergy may commence recovery procedures.

Recovery procedures may include: (a) voluntary surrender of equipment; (b) negotiated collection arrangements; (c) site visits by authorised representatives; (d) legal enforcement proceedings; (e) repossession permitted by applicable law.

The Customer shall cooperate with all lawful recovery activities.

The Customer shall not conceal, relocate, dismantle, damage, transfer, or obstruct recovery of equipment owned by BoldEnergy.

Costs reasonably incurred in connection with equipment recovery may be added to the Customer's outstanding balance where permitted by law.

Recovery of equipment shall not automatically extinguish outstanding financial obligations.

The Customer may settle the outstanding balance before the scheduled completion date.

Early settlement requests shall be submitted through approved BoldEnergy channels.

Upon receiving a settlement request, BoldEnergy shall provide a settlement quotation indicating: (a) outstanding principal balance; (b) accrued charges; (c) applicable adjustments; (d) settlement validity period.

Once the settlement amount is paid in full and cleared, the account shall be marked as settled.

Following settlement, ownership transfer shall be processed in accordance with Section 17.

Ownership of the solar system shall transfer to the Customer only when: (a) all scheduled instalments have been paid; (b) all fees and charges have been settled; (c) no default remains outstanding; (d) all obligations under this Agreement have been satisfied.

Following successful completion of the financing arrangement, BoldEnergy shall issue a Certificate of Ownership or equivalent confirmation.

Upon transfer of ownership: (a) BoldEnergy's ownership rights shall cease; (b) repossession rights shall terminate; (c) the Customer shall become the legal owner of the equipment.

Monitoring services, warranties, maintenance packages, and software services may continue to be governed by separate agreements after ownership transfer.

Ownership transfer shall not affect obligations that arose before the transfer date.

The Customer acknowledges that BoldEnergy may collect, store, process, analyse, verify, and share personal information necessary for the administration of this Agreement.

Information collected may include: (a) full name; (b) residential address; (c) email address; (d) telephone numbers; (e) identification documents; (f) photographs; (g) geolocation information relating to the installation site; (h) payment records; (i) credit assessment information; (j) equipment performance data; (k) energy consumption information generated by monitoring systems.

The Customer authorises BoldEnergy to verify information provided during onboarding using lawful verification channels.

BoldEnergy may share information with: (a) payment processors; (b) installation partners; (c) maintenance providers; (d) debt recovery agents; (e) insurers; (f) legal advisers; (g) regulatory authorities; (h) credit reference agencies where permitted by law.

BoldEnergy shall implement reasonable technical and organisational measures to protect customer information against unauthorised access, loss, alteration, disclosure, or misuse.

The Customer agrees that anonymised operational and energy performance data may be used for product improvement, research, reporting, and service optimisation.

Personal information shall be processed in accordance with applicable data protection laws and regulations.

Each party shall treat confidential information received from the other party as private and confidential.

Confidential information includes: (a) business strategies; (b) pricing information; (c) technical information; (d) financial information; (e) customer records; (f) proprietary technology; (g) trade secrets; (h) non-public operational information.

Neither party shall disclose confidential information except: (a) where disclosure is required by law; (b) where disclosure is authorised by the other party; (c) where disclosure is necessary to perform obligations under this Agreement.

Confidentiality obligations shall survive termination of this Agreement.

The Customer represents and warrants that: (a) all information provided is true, complete, and accurate; (b) the Customer has authority to enter into this Agreement; (c) execution of this Agreement does not violate any law or contractual obligation; (d) all approvals required by the Customer have been obtained.

BoldEnergy represents that it possesses the authority necessary to enter into this Agreement and provide the services contemplated herein.

Except as expressly stated in this Agreement, no other warranties are made regarding uninterrupted operation, specific energy savings, business profitability, or financial outcomes resulting from use of the solar system.

Nothing in this Agreement shall exclude liability that cannot legally be excluded under applicable law.

Subject to Clause 21.1, BoldEnergy shall not be liable for: (a) indirect losses; (b) consequential losses; (c) loss of revenue; (d) loss of profit; (e) loss of business opportunity; (f) loss of goodwill; (g) loss arising from utility outages; (h) weather-related energy production variations; (i) acts of third parties beyond BoldEnergy's control.

BoldEnergy shall not be liable for losses arising from: (a) unauthorised modifications; (b) improper operation; (c) customer negligence; (d) failure to follow operating instructions; (e) force majeure events.

The Customer accepts responsibility for decisions made based on energy production estimates, financial projections, or expected cost savings.

To the extent permitted by law, BoldEnergy's aggregate liability under this Agreement shall not exceed the total amount paid by the Customer under the financing arrangement.

The Customer shall indemnify and hold harmless BoldEnergy, its directors, employees, contractors, representatives, affiliates, and agents against losses arising from: (a) breach of this Agreement; (b) unlawful use of the equipment; (c) customer negligence; (d) unauthorised system alterations; (e) damage caused to third parties through misuse of the equipment; (f) false information provided during onboarding.

This indemnity shall survive termination of this Agreement.

Neither party shall be liable for delays or failures caused by events beyond reasonable control.

Such events may include: (a) natural disasters; (b) flooding; (c) storms; (d) lightning; (e) earthquakes; (f) civil unrest; (g) terrorism; (h) epidemics; (i) pandemics; (j) government restrictions; (k) utility disruptions; (l) supply chain interruptions.

The affected party shall notify the other party as soon as reasonably practicable.

Force majeure shall not excuse the Customer's obligation to repay outstanding amounts already due.

Any notice required under this Agreement may be delivered through: (a) email; (b) SMS; (c) customer portal notifications; (d) WhatsApp; (e) courier delivery; (f) physical delivery.

Notices shall be deemed received: (a) immediately upon successful electronic transmission; (b) on delivery where physically delivered; (c) on the date recorded by the courier service.

Customers are responsible for keeping contact details current.

Notices sent to the last known contact information provided by the Customer shall be deemed valid.

The Customer may not transfer rights or obligations under this Agreement without prior written approval from BoldEnergy.

BoldEnergy may assign, transfer, novate, securitise, or otherwise deal with its rights under this Agreement without obtaining Customer consent.

Any approved successor shall be entitled to exercise rights originally granted to BoldEnergy.

This Agreement constitutes the entire understanding between the parties regarding the subject matter contained herein.

It supersedes all previous discussions, negotiations, proposals, representations, and communications relating to the financing arrangement.

No oral statement shall modify this Agreement unless confirmed in writing by BoldEnergy.

BoldEnergy may amend this Agreement where reasonably necessary for: (a) legal compliance; (b) operational improvements; (c) product enhancements; (d) risk management requirements.

Customers shall receive notice of material changes.

Continued use of the financed system following notification may constitute acceptance of updated terms where permitted by law.

If any provision of this Agreement is determined to be invalid, illegal, or unenforceable, the remaining provisions shall continue in full force and effect.

The parties shall endeavour to replace any invalid provision with a lawful provision that most closely reflects the original commercial intention.

Failure by either party to enforce any right under this Agreement shall not constitute a waiver of that right.

Any waiver must be expressly made in writing.

A waiver relating to one breach shall not constitute a waiver relating to any future breach.

The parties shall attempt in good faith to resolve disputes through negotiation before commencing formal proceedings.

Where a dispute cannot be resolved through negotiation within thirty (30) days, either party may refer the matter to mediation.

If mediation is unsuccessful, the dispute may be submitted to arbitration or a court of competent jurisdiction as permitted by applicable law.

Nothing in this clause prevents BoldEnergy from taking urgent action necessary to: (a) recover equipment; (b) protect ownership rights; (c) prevent fraud; (d) preserve assets; (e) recover overdue payments.

This Agreement shall be governed by and interpreted in accordance with the laws of the Federal Republic of Nigeria.

Subject to Clause 30, the courts of Nigeria shall have jurisdiction to hear disputes arising from or connected with this Agreement.

The parties agree that this Agreement may be executed electronically.

Electronic signatures, digital acknowledgements, platform acceptance, OTP verification, online consent, and other electronic methods shall have the same legal effect as handwritten signatures.

Installation acceptance, repayment commencement, or continued use of the solar system may constitute evidence of acceptance of this Agreement.

Customer Details

Solar Equipment Schedule

Installation Certificate

Payment Schedule

Guarantor Information (where applicable)

Maintenance and Warranty Schedule

Privacy Notice

Direct Debit or Payment Authorisation Form

Early Settlement Calculation Methodology

Asset Recovery Procedure